This case study explores the efforts of a large electronics company in Anaheim, California that switched to the Sticklers® fiber optic cleaners for the maintenance of their high-end industrial audio and visual equipment (“A/V equipment”). This company provides industrial-quality A/V equipment to corporations, government agencies and universities. Many of these systems feature fiber optic connectivity to speed video feeds and enhance multi-user connectivity. However, cleaning all those fiber connections and patch cords became a time-consuming problem as both their sales volume grew and their product line expanded. One of the manufacturing managers discovered the Sticklers® fiber optic cleaning tools and selected three products: the Sticklers® CleanStixx® cleaning sticks, the Sticklers® CleanWipes and the Sticklers® connector cleaning fluid.